Privacy Policy for Elder Help Peel

Effective Date: 9/10/2023

Welcome to Elder Help Peel (hereinafter referred to as “we”, “us”, or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website [www.elderhelppeel.org] (hereinafter referred to as the “Website”).

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Website.

1. Information We Collect

a. Personal Information

We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily submit this information through forms on our Website.

b. Non-Personal Information

We may automatically collect non-personal information such as your IP address, browser type, operating system, and the referring website. This information is used for statistical analysis and to improve the functionality and content of our Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

– To provide you with information and services requested from us.
– To respond to your inquiries and provide customer support.
– To send you updates, newsletters, and promotional materials (if you have opted-in to receive them).
– To improve and optimize our Website, including analyzing user behavior and trends.
– To prevent fraud, ensure the security of our Website, and comply with legal obligations.

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. You can control cookies through your browser settings, but please note that some features of the Website may not function properly if cookies are disabled.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

– We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you.
– We may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Links to Third-Party Websites

Our Website may contain links to third-party websites. We have no control over the privacy practices or the content of these websites. We recommend that you review the privacy policies of any third-party sites you visit.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our Website is not directed towards children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will promptly delete such information.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the beginning of the policy will be updated accordingly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Head Office

Monday to Friday
9:00am – 4:00pm

6 George St. South, Unit 2B
Brampton, Ontario, L6Y 1P1
Telephone: (905) 457-6055
E-mail: info@elderhelp.net

By using our Website, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the Website after any changes to this policy will be deemed acceptance of those changes.